Privacy Policy.

1. Data controller

Proyecta tu Marca, a creative and digital solutions studio based in Manizales, Caldas, Colombia.

• Email: info@proyectatumarca.studio
• WhatsApp: +57 312 780 2884
• Website: proyectatumarca.studio

2. Legal framework

This policy is governed by Colombian Statutory Law 1581 of 2012, Decree 1377 of 2013 (compiled in Single Decree 1074 of 2015) and other Colombian regulations on personal data protection. When we serve people or companies in other countries, such as Puerto Rico or the United States, we also respect the privacy rights granted to them by their applicable laws.

3. Data we collect

• Contact data that you voluntarily provide: name, email, phone number, company and information about your project, when you write to us through the form, by email or via WhatsApp.
• Browsing data: pages visited, time on site, device type, browser, approximate location (country or city) and interactions with the site. We only collect it through statistics cookies if you accept their use in the cookie banner.
• Client data needed to carry out a project: billing details and your brand's information and materials.

We do not request sensitive data or data from minors.

4. Purposes of processing

• Responding to your requests, questions and quote requests.
• Preparing proposals, carrying out contracted projects and providing follow-up support.
• Invoicing and complying with legal, accounting and tax obligations.
• Sending you information about our services, only if you authorize us to. You can ask us to stop at any time.
• Analyzing site usage in aggregate to improve its content, performance and experience, with your prior consent.

5. Cookies and analytics tools

We use technical cookies required for the site to work and, only with your consent, statistics cookies from Google Analytics and Microsoft Clarity. You can accept, reject or change your choice at any time from the cookie banner. See the details in our Cookie Policy.

6. Who we share your data with

We do not sell or rent your personal data. To run the site and provide our services we use providers that may process data on our behalf, some of them located outside Colombia:

• Hostinger: website and email hosting.
• Google: Google Analytics and Google Search Console.
• Microsoft: Microsoft Clarity.
• Meta: WhatsApp, when you contact us through it.

These providers apply their own security measures and privacy policies. By accepting this policy you authorize this transmission and international transfer of data for the purposes described.

7. Your rights

As the data subject, you have the right to:

• Know, update and correct your personal data.
• Request proof of the authorization you gave us.
• Be informed about how we have used your data.
• Revoke your authorization or request deletion of your data, when there is no legal or contractual duty to keep it.
• Access your data free of charge.
• File complaints with the Superintendence of Industry and Commerce (SIC) for violations of the law, after completing the process with us.

8. How to exercise your rights

Write to us at info@proyectatumarca.studio with your name, your request and a way to contact you.

• Inquiries: we answer them within a maximum of 10 business days, extendable by 5 additional business days if needed.
• Claims (correction, update, deletion or revocation): we handle them within a maximum of 15 business days, extendable by 8 additional business days.

If the information in your request is incomplete, we will ask you to complete it within the following 5 business days.

9. Security and retention

We apply reasonable technical and organizational measures to protect your data against loss, misuse or unauthorized access. We keep data only as long as necessary to fulfill the purposes described and our legal obligations.

10. Changes to this policy

We may update this policy. We will publish any change on this page with its effective date. If the change is substantial, we will inform you through an appropriate channel before applying it.

Effective as of October 29, 2026.